1. What types of beds do you offer?
At Digora, we offer a wide range of high-quality beds, including upholstered, wooden, platform, and storage beds. Our beds come in various styles and sizes to suit different tastes and needs.
2. How long does it take to process and ship my order?
Once you place your order, it will be processed within 1-3 business days. After processing, shipping typically takes 7-15 business days depending on your location.
3. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress.
4. What is your return policy?
We accept returns within 30 days of receiving your item. The bed must be unused and in its original packaging. Please refer to our Return and Refund Policy for more details or contact us at support@digora.shop for assistance.
5. Do you offer international shipping?
Currently, we ship to the [Insert your shipping regions/countries]. Shipping fees and delivery times will vary based on your location. We’re working to expand our shipping coverage, so stay tuned!
6. Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it. After this time, your order may already be in processing. Contact us at support@digora.shop as soon as possible, and we’ll do our best to assist you.
7. What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal. All payments are securely processed to ensure your financial details are protected.
8. What should I do if my order arrives damaged?
If your bed arrives damaged, please contact us immediately at support@digora.shop with your order number and photos of the damage. We will arrange a replacement or refund as needed.
9. Do your beds come with a warranty?
Yes, all our beds come with a [Insert warranty period] warranty. This covers any manufacturing defects. For more details, please contact us at support@digora.shop.
10. How do I contact customer service?
You can reach our customer service team via email at support@digora.shop or by phone at +17123446721. We are available Monday to Friday, 9 AM to 6 PM (PST).